Support

Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will appear. It comprises exhaustive info about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge collection of instructional videos illustrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our comprehensive FAQ section, which contains questions asked by real persons and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24-7-365 and ready to help you with any issue. Each trouble ticket you open will be responded to in less than sixty minutes (the average support ticket response time is about 20 mins), so you will never have to wait a long time to get an answer to your question.